The game crashes immediately on launch

First, verify the game files through Steam: right-click the game → Properties → Installed Files → Verify integrity of game files. This fixes most launch failures caused by corrupted downloads.

I see a black screen and nothing happens

You might be experiencing graphical issues. Check out our graphics issues article.

None of the above helped

Please contact us with your operating system, GPU model, and the full text of any error message you received.

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